How matbet collects, uses, stores and protects your personal information — explained clearly for Pakistani players.
Last updated: June 2026 | Applies to all matbet.lat users
Six principles that define how matbet handles your personal data.
All data transmitted between your device and matbet is encrypted using TLS (Transport Layer Security). Your account credentials, payment details and personal information are never sent in plain text.
matbet does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate your account, process transactions, and comply with legal obligations.
Access to player data within matbet's systems is restricted to authorised personnel on a strict need-to-know basis. All staff with data access are subject to confidentiality obligations.
You may request a copy of the personal data matbet holds about you at any time by contacting support. matbet will respond to verified data access requests within 30 days.
CNIC copies and identity documents submitted for KYC verification are stored securely and used solely for age and identity verification purposes, in compliance with anti-money laundering requirements.
Where legally permitted, you may request deletion of your personal data upon account closure. Certain data may be retained to comply with regulatory, anti-fraud, and financial record-keeping obligations.
This Privacy Policy ("Policy") describes how matbet ("matbet", "we", "us", "our"), operating the online gambling platform at matbet.lat ("Platform"), collects, uses, discloses, and protects the personal data of individuals who register for, access, or use the matbet Platform ("Users", "Players", "you").
By creating a matbet account or using the Platform in any capacity, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. This Policy applies to all matbet services, including but not limited to sports betting, live casino, slots, and the PKR cashier.
This Policy should be read in conjunction with the matbet Terms and Conditions. In the event of any conflict between this Policy and the Terms and Conditions on matters related to personal data, this Policy shall prevail.
matbet, operating through matbet.lat, acts as the data controller in respect of personal data collected from users of the Platform. For all data-related enquiries, including access requests, erasure requests, and complaints, you may contact us at the details set out in Section 13 of this Policy.
matbet collects the following categories of personal data from its users:
| Category | Specific Data Points |
|---|---|
| Identity Data | Full name, date of birth, nationality, CNIC number, CNIC copy (for KYC verification) |
| Contact Data | Email address, Pakistani mobile number (Jazz, Telenor, Zong, Ufone, Warid) |
| Account Data | Username, password (hashed), account preferences, communication history with support |
| Financial Data | JazzCash account number, Easypaisa number, bank account details (HBL, UBL, Meezan Bank, Bank Alfalah), transaction history, deposit and withdrawal amounts in PKR |
| Technical Data | IP address, device type, browser type and version, operating system, session logs, login timestamps |
| Usage Data | Betting history, game session data, page views, feature interactions, deposit frequency |
| Location Data | Approximate geographic location derived from IP address (city-level; not GPS tracking) |
matbet does not collect special categories of sensitive personal data (such as racial origin, political opinions, health data, or biometric data) beyond what is strictly required for identity verification under applicable anti-money laundering regulations.
matbet collects personal data through the following channels:
matbet processes your personal data for the following purposes, each of which rests on a lawful basis:
matbet does not sell or rent your personal data to any third party. matbet may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection obligations:
All third parties with whom matbet shares personal data are required to maintain appropriate security standards and to use the data solely for the purpose for which it was shared.
matbet retains personal data for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal and regulatory retention requirements. The following general retention periods apply:
matbet uses cookies and similar technologies on the Platform to improve user experience, maintain login sessions, analyse site performance, and support fraud prevention. The following cookie categories are used:
You can manage cookie preferences through your browser settings. Disabling essential cookies will affect your ability to log in and use the Platform. matbet does not deploy advertising or cross-site tracking cookies.
matbet implements technical and organisational security measures appropriate to the risk posed by the processing of your personal data. These measures include:
While matbet takes all reasonable precautions to protect your data, no online system is entirely immune to security risks. In the event of a data breach that is likely to result in risk to affected individuals, matbet will notify impacted users and relevant authorities as required by applicable law.
Subject to applicable law, you have the following rights in respect of your personal data held by matbet:
To exercise any of these rights, contact matbet support with your request and sufficient identifying information to verify your identity. matbet will respond within 30 days. Where requests are complex or numerous, we may extend this period by a further 30 days with notice.
matbet is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. Any account found to belong to a person under 18 will be immediately closed and all associated data will be deleted, subject to any legal retention requirements. If you believe a minor has registered on matbet, please contact support immediately at the details in Section 13.
matbet reserves the right to update this Privacy Policy at any time. The revised Policy will be published on this page with an updated effective date. Where changes are material — affecting how we use your data in ways not previously disclosed — we will notify active account holders by email or via a Platform notification. Continued use of the Platform following notification of changes constitutes acceptance of the updated Policy.
For all privacy-related enquiries, data subject requests, or complaints regarding matbet's handling of your personal data, please contact us through the following channels:
If you are not satisfied with matbet's response to a privacy complaint, you retain the right to escalate the matter to the relevant data protection or regulatory authority with jurisdiction over the matter.
matbet is committed to protecting the privacy of every Pakistani player on our platform. If you have any questions about how your data is used, our support team is available around the clock to assist you.
18+ only | Please gamble responsibly | matbet.lat